How To Sell On Ebay: Using Store Policies To Cement Your Credibility
In your quest to build credibility as an Ebay seller,
few things are more important than creating and
following consistent store policies. Doing so will
provide your customers with an attractive buying
atmosphere, where they will feel safe making any
transaction. Whenever I create store policies--whether it be for
an Ebay business or an Internet business--I use one
standard: I promise what I can reasonably deliver.
And I deliver more than I promise as often as possible. If I can reasonably offer to ship everything two days
after payment, I will promise it. But if I get the
chance to ship some items within one day, I take
that opportunity to overdeliver. Not only is this a more ethical approach--delivering
or overdelivering on all promises--but it is also a
more practical business strategy for the long-run. Developing relationships with your customers is the
best way to get repeat sales, testimonials, and positive
feedback--the three pillars which will support your
business and increase your cashflow. You should extend this principle to other policies. Create a return policy that stipulates when and for
what reasons you will accept a return. Again, you
will want to give the customer certain guarantees,
but at the same time, you don't want to promise
what you can't reasonably deliver. For instance, you may want to stipulate that you
will only accept returns if the item is broken.
You may also want to add that you can only accept
returns within 14 days of delivery. In addition to a shipping and return policy, you
will want to create a statement of quality assurance.
When I used to sell jewelry on Ebay, I promised my
customers that the metals were solid, the gems were
real, and everything was stamped. It was relatively easy for me to prove this because
all of my jewelry came with gemologist-certified
appraisals; however, if you aren't selling something
that can lend you credibility in a similar fashion,
you will need to earn it in the form of testimonials and
positive feedback. . . .and this is precisely why it is so important for
Ebay sellers to create and follow store policies. Not
only will this lend you credibility and subsequently
encourage visitors to bid, but it will also prevent
customers from making unfair complaints against you. In addition to this, when you overdeliver, your customers
will know it - and they will verify it with feedback
and testimonials. http://www.workathomerightnow.net/ebay.html
Written by Isaiah Hull, author of "How to Profit
on Ebay In Seven Days Without Spending A Single
Penny." For a limited time only you can get a
pre-publication copy of his book for
ONE-FOURTH the post-publication price!
Related News
|
 |
|
|
RELATED ARTICLES
How To Save Franchise Fees and Set Up Your Own Ebay Drop Off Store
There has been a flood of publicity generated regarding the "Small Business Opportunity" being offered to would be internet entrepreneurs.
From Ebay Zero to Power-Selling Hero: The Devil Is In The Details
If you've ever heard the expression "the devil is in
the details," you can probably already guess how it
relates to today's lesson. The bulk of the work you
do as an Ebay seller will be easy and repetitive,
but it is the minor details that will make or break
your business. In today's lesson, I am going to talk
about the single most important "detail" - and why you
absolutely must pay attention to it if you want to be
successful selling on Ebay.
USP on eBay
If you have dabbled at all in the world of Internet marketing, you may have heard the term "unique selling proposition" or USP. USP is a technique that Internet marketers use to set themselves apart from the competition. Internet marketing is highly competitive and highly saturated. In order to be successful, it is vital that the Internet marketer present himself as being unique and different from his competitors especially when many of them are selling the same products.
Authentic or Fake?
1. Admit It: Old business models are no longer working. The Internet is bringing us closer as geographical boundaries, language barriers and cultural differences melt right before our eyes. Is is authentic? Is it fake?? What is Real? HMMM...Is the real question defining reality... ?
Join the Home-Based Business Revolution
Greetings, Friend.
Ebay Auction Selling Secrets - Using Ebay to Launch Your Very Own Highly Successful Website
Launching your very own successful website is the dream of many people worldwide because it is a new way to make money and be employed by oneself with little overhead. So, once you have your website you will need traffic to make it successful. The question is, how will you get the targeted traffic you need to support your website, sell your products, and realize your dream of a highly successful website? The answer is eBay. Yes, eBay is an auction site and regardless of whether or not you are interested in auctioning off your products, eBay is the perfect forum for generating that targeted traffic you are so interested in. You may be skeptical, but read the following reasons why eBay will get you the traffic you need.
Louis Vuitton -- Avoiding the Ebay Nightmare Fakes
Without a doubt, eBay was one of the cleverest on-line ideas that anyone has had so far. The idea of creating a site where you can bid on and buy items ranging from an eggcup through to a disused Boeing 747 or a Nuclear Missile Silo was pure genius.
Mistakes to Avoid in your eBay Auctions
Online auctions continue to grow in popularity as an easy and efficient way to make money on everything from unwanted household items to rare and expensive collectables and even to bulky items like cars.
Bananas - Your Source of eBay Packing Materials!
This is the most boring stage of the process and subsequently where some eBay sellers let themselves down. If the buyer receives thier purchase poorly packed and broken then they are not going to be happy and will want a refund and more importantly never buy off you again which will have negated all the hard work that you put into the previous stages of your professional auction listing.
Get More for Your Money Shopping for Designer Shoes on eBay
The worlds online market place.
Free Auction Templates: How to Set Your Border Color With FOAM
If you have not heard of Foamtemplates.com yet, home of the "Free Online Auction Maker", now is a good time to get your feet wet. I am going to show you how to use FOAMTemplates.com to make great looking auction templates for HTML compatible websites for free!
Your eBay Business - 8 Ways To Insure Its Success
I don't know if you've ever noticed, but it seems like every week or two we read about another Powerseller going out of business.
Is The eBay Fee Increase Actually Good For Business?
Fee Increase Leaves Some Sellers Angry, Others Thrilled
eBay Gold
Internet auctions are relatively new having been around since the mid 1990's. There are several Internet auctions including Yahoo Auctions and UBid. But of course the undisputed king of Internet auctions is Ebay. Ebay has over 100 million registered users making it one of the top 10 most visited websites in the world.
The Webs Best Online Auction Sites
The best online auction links for buyers and sellers are - not surprisingly - eBay, eBay and eBay. eBay began the entire wacky world of online auctions back on the Labor Day weekend of 1995. By any definition, this is one of the most successful sites in the world, and certainly offers the greatest number and variety of goodies for buyers. Generally, sellers make more money on eBay than elsewhere.
Drop Ship Your Way to eBay Profits
One of the most difficult things to do when looking to start an online business is to find that elusive supplier that will supply you, put simply you need a source of real products to sell. Drop shipping is a perfect way to achieve this and lets you develop the perfect online business..
Online Auction Sellers - Seize Control Of Your Business!
As the online auction model of business continues to evolve toward a more commoditized, corporate marketplace, it is time for online auction sellers to seize control of their business, before it's too late.
How to Sell on eBay Internationally without Risk
eBay allows you the opportunity to sell all over the world. It is exciting to communicate with a customer from England, Australia or Japan via email. It is almost as if you are speaking in person. It also opens a huge market! Many US sellers do not sell internationally so you can receive higher bids and more interest in your product; but you need to follow the guidelines I will explain below to ensure your payment.
eBay Bargain Hunting - Spell Your Way To Success!
Have you ever wondered how identical items can fetch such widely differing prices on eBay? Or why some items fail to receive any
bids at all?
Buying & Selling Gently Used Baby Clothing, Strollers, Toys, and Other Baby Items & Products on eBay
Need Extra Money? Buy and Sell Your Gently Used Baby Clothing, Car Seats, Strollers, Toys, Books and Products on eBay!
Hi Moms,
So, you had your precious baby, and you couldn't resist -- all of those cute and beautiful baby dresses, rompers, suits, jean sets, christening gowns, onesies and unique designer baby clothes (like Tommy Hilfiger) that called to you when you were in the Gap, Old Navy, Osh Kosh or Little Me. Not to mention the countless baby clothes that relatives gave you that weren't quite your style, or too big or too small for your baby and still have the price tags on them, never worn.
Well, if you have these baby clothes taking up lots of space in various closets and dressers around the house and thought you would just have to take a loss on these baby items, think again! There is a thriving used baby goods market on eBay, the world's biggest yard sale, garage sale and online auction. If you've got a used baby item, chances are you can sell it on eBay. There are sections on eBay for used baby boy and baby girl clothing for each stage of your baby's life -- 0-3 months, 3-6 months, 6-9 months, 12 months, 18 months, 24 months, 2T, 3T, 4T, and 5T. Not only that, but you can also sell your maternity clothes on eBay too!
Have an old car seat, stroller, old or antique baby toys that aren't being used anymore? Have unused diapers, baby bottles, breast pumps or baby toys that have not been used? You can also sell these items on eBay. I have even seen listings for unused leftover birth announcements! I'm telling you, if you've got it, you can sell it on eBay.
Best of all, the process for listing your baby items is easy. All you need to do is sign up to be a seller (it's free), take photos of your items and post them, write a description and you're in business.
Now that we've talked about the benefits of selling your baby clothes online, let's talk about the other side of the coin, buying gently used baby clothes and baby items online. Just as you are selling nice gently used baby clothes, other moms around the country are selling their baby clothes and baby items at bargain prices. Since babies and kids grow so quickly, buying used baby clothes and even used car seats, high chairs and strollers can be a great way to get nice beautiful clothes and baby accessories and save money at the same time. Buying used baby items is just as simple as selling them, if not simpler. Just sign up as a buyer (its free also), search eBay for the baby item you would like and place a bid. Don't want to wait for an auction to end or really want that baby item you see? Search eBay for items with the "Buy It Now" logo and you can just select the baby item and pay for it outright. It's just that simple.
Ready to start buying or selling or even just want to see what's online? Even if you don't want to bid on, buy or sell anything now, you can register on eBay for free (it only takes 2 minutes) so when you want to sell in the future, you'll be all set! The registration process is quick and easy. Visit http://www.mypreciousbaby.com/selling-on-ebay.htm (or click on the link at the end of this article) for more details.
|
